Liox is a laundry, dry cleaning and home cleaning service on demand. Make time to do what you love.
Liox is a laundry, dry cleaning and home cleaning service on demand. Customers can schedule an appointment through a website or an app for home cleaning, or have their laundry picked up by a Liox driver and dropped off during the scheduled times.
- Website (Desktop and Mobile Versions)
- Mobile Application - IOS and Android (for customers)
- Mobile Application - Android (for drivers and cleaning professionals)
- Logistics Management
- Advanced Customer Management
- Employee Management
This was one of the most challenging projects we had to complete to date. Service appointments scheduling optimization for highest conversion rate possible. Since Liox was vertically integrated, it needed extreme customization of every aspect of the business.This was one of the most challenging projects we had to complete to date. Service appointments scheduling optimization for highest conversion rate possible. Since Liox was vertically integrated, it needed extreme customization of every aspect of the business.
In the end, it combines over 10 major products into one:
- Appointments and Shopping
- Customer Referral and Reward programs
- Mass Emailing and Marketing
- Drivers / Operators Applications
- Employee and Scheduling Management
- Ticketing and Calling Softwares
- Customer and Financial Analytics
On the outside, Liox website had to be made to achieve an extremely high conversion rate from visitors. Business that relies solely on website visitors, even 1% difference would mean tens of thousands of dollars per year.
Second task was to create a 4 level dynamic pages for SEO purposes with unique content on each of the pages. From the main Page > Service Page > City Page > Local Area Page, that’s over 150 pages with unique content and different pricing.
And lastly, it has to speak about a family business that's been a trusted place for New Yorkers to do their laundry and cleaning for the last 10 years. Less complicated tech and industry specific content and more about the brand and their amazing story. In this case the story is the centerpiece.
Liox on-demand service features a well optimized application for both Android and Iphone phones. Simple but “cute” design. Every single element follows the function, scheduling appointments for laundry and cleaning services.
When an application is directed towards contractors or employees, it has to complete different tasks than the one made for customers. In the Liox case it was about reminding drivers to be vigilant, be presentable, wear protection, double check their equipment to be safe to operate.
Displaying orders assigned to them, checking their working progress, delivery statistics, pay information for the day and the week and any parking or driving violations they received.
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